Stock Availability
All stock statuses are indicated on our website and we are updating the stock statuses as often as humanly possible. Feel free to place any orders and we will fulfill your order.
In Stock & Stock On Hand Items: These are items that are available for immediate purchase. These are either items in stock with ourselves or available from our suppliers and you can expect to ship immediately using the fastest courier services subject to payment in full.
Pre-Orders: – Pre-order items are items currently not in stock at the moment or these items are being imported and expected shipping dates are specified where applicable. You can reserve these items in advance not having to worry about products selling out. Orders are subject to availability and full payment in advance. Upon arrival, these items will be shipped to you immediately without any delay.
Out Of Stock Items: – These items are currently not available to purchase. We are out of stock on these items due to our suppliers being out of stock at the moment or the suppliers might experience temporary difficulty or any delays in importing the stock. Where applicable you can complete your purchase. Upon arrival, these items will be shipped to you immediately without any delay.
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How to Apply
We have fully qualified technicians who can mix and apply for you this insecticide or gel or dust or granules or install soap dispensers in washrooms.
We charge Kes 2,000 for each spray or gel or dust or granule application by a technician.
We charge Kes 1,000 for each item installation done, eg fixing dispensers.
Our technicians are fully equipped with PPE.
Your project will be done with the best spraying equipment.
And, not to nag, you’ll be required to cater for transportation to and from the site.
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Securely Pay to
****How to Pay Imagine Care Limited****{Please don’t pay to personal a/c’s}
***Mpesa Paybill no.: 600100, a/c no: 0100011947039
***Mpesa Paybill no.: 522522, a/c no: 1316668541
***Bank Transfer, RTGS, SWIFT, Pesalink, EFT, IFT, Cash Deposit to Stanbic Bank (Imaara), account name: IMAGINE CARE LIMITED, account no: 0100011947039 – KES, account: 0100011947087 – USD, Swift Code: SBICKENX, Bank Code: 032, Branch Code – 031, Mpesa Paybill no.: 600100, Physical Address: Nairobi, Kenya
***Bank Transfer, RTGS, SWIFT, Pesalink, EFT, IFT, Cash Deposit to KCB(Utawala), account name: IMAGINE CARE LIMITED, account no: 1316668541, Swift Code: KCBLKENX, BIC Code: KCBLKENX, Bank Code: 01, Branch Code: 339, Mpesa Paybill no.: 522522, Physical Address: Nairobi, Kenya
***Bank Transfer, RTGS, SWIFT, Pesalink, EFT, IFT, Cash Deposit to Kingdom Bank(Utawala), account name: IMAGINE CARE LIMITED, account no: 3101856345002, Swift Code: CIFIKENA, BIC Code: CIFIKENA, Mpesa Paybill no.: 529901, Branch Code: 310, Bank Code: 51, Physical Address: Nairobi, Kenya
***Cheque to IMAGINE CARE LIMITED and kindly bank it yourself to KCB Bank(Utawala) or Kingdom Bank(Utawala) or Stanbic Bank(Imaara) and we’ll deliver immediately after it clears)
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How to Buy
How To Order
Follow the steps below to ensure a smooth user experience when shopping online.
Imagine a store that is open 24 hours a day and 7 days a week for your convenience! All of this in the comfort of your very own home!
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Step One – Browse and Search
Browse our online store.
Search for the product you looking for via our search bar, category menu, or side navigation bar. Once you found the product that you looking for, select your product, and click on add to cart.
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Step Two – Add to cart
If you are looking to purchase more than one product, remember that you can continue browsing and adding more products to your shopping cart. After you selected all your products and added them to your shopping cart. Head over to your shopping cart and proceed to the checkout.
Alternatively, you can order directly through WhatsApp.
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Step Three – Your Profile
If you are already a registered customer you may proceed to log in to your personal profile account. If you are not registered yet you may proceed to create a new account.
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Step Four – Checkout Process
At the checkout page, you will be requested to complete the below details:
- Personal information
- Select your Shipping method and input your shipping address (Delivery to home or work address)
- Select your desired payment method and pay( M-Pesa Till, M-Pesa Paybill, Pesalink, Cheque, RTGS, Debit card, Credit card, Instant EFT, Cryptocurrency, or contact us for any assistance )
- Review your details and order
- Confirm and place your new order
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Step Five – Customer Care Contacts You
Our customer care representative will immediately call or WhatsApp or email you about your order to your confirm details, receipt of payment, and organize delivery.
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Step Six – Await your order
Your order number will be sent immediately via email once your order is placed and payment is confirmed. Delivery is instant, 24/7 using the fastest couriers. Tracking details will be sent via email or WhatsApp once the payment has been processed.
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Same Day Delivery
When Will My Item be Delivered?
When we say Same Day, we mean it. Same-day delivery can be a lifesaver. Get urgent parcels delivered to your doorstep now. All orders will ship to your doorstep immediately after payment is received. We pack and dispatch every item immediately and guarantee a shorter lead time as compared to waiting for days with other dealers which ensures very fast delivery, no out-of-stock cancellations, and guaranteed availability of products
We try our best to ensure that all shipping and deliveries are sent out without unnecessary delays. We ship most of our products via the fastest courier services to your doorstep. We are not limited to any specific areas and we courier all over the world using:
Technicians, Riders, Sendy, Fargo Courier(+254 728 606 461, +254 703 077 000), Tahmeed, Chania, Classic Courier(+254 721 721 251, +254 718 047 242), Savo Store, Speedball Courier(+254 728 492 446, +254 799 869 844), Kentex Cargo, Wells Fargo(+254 726812708), FedEx, DHL, Salihiya Cargo, G4S Kenya(+254 732 171 000, +254 703 011 000), Royal Parcel(+254 20 253 0555, +254 738 068 210), Timeless Courier(+254 020 236 9983), EMS Kenya(+254 772 770 513, +254 20 3242 387), Courier Plus(+254 780 232 235), Runex Courier(+254 722 523 704), Posta, Aramex, UPS(+254-720-651313, +254-733-651313), Skynet, Freight in Time(+254-41-2225277), Mambo Express Courier(+254 731 234 573, +254 728 857 099), Afri Sali Air Cago( 0716 572000), TNT, Seabourne Worldwide Express(+254 0204402486, Mobile:+254 720 475573/+254 735 029158), African Salihiya, among others.
Delivery Fees
Customers within Nairobi, CBD can get their packages as fast as 30 minutes for kes 299!
We deliver within 2 hours in Nairobi, Kiambu, Nakuru & Machakos counties for kes 299!
Delivery to all other counties in Kenya takes 3 to 24 hours for kes 299!
Delivery to East African countries takes 3 to 48 hours for kes 5,999.
All exports from Kenya to any country in the world take between 1 day to 7 days working days for kes 5,999. We’ll inform you of the cheapest and fastest courier costs.
Customs, Duties, and Taxes
We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the buyer’s responsibility. Please note, most shipping companies include customs charges in the shipping costs, so you are 99% not likely to pay customs, duties, and taxes. The kes 5,999 will be enough.
Extra Shipping Cost
Please be noted, that in unforeseen circumstances, after you place the order, our service staff may contact you directly and ask you to pay the extra shipping costs on top of the amount you have already paid for large or heavier products.
Where are you located?
We’re located at Nairobi, CBD, Mfangano Street, Rahu House, First Floor, Shop 2
Can I view/see the products before I pay
Just like Jumia, Copia or Kilimall, we source items from manufacturers and distributors on your behalf and make them available at the shop when you order and pay for them.
If you’d like to view an item at our shop, you will have to pay for the item and get a receipt, we’ll source it from the manufacturer and make it available for you to view and collect at our shop after approximately 30 – 45 minutes.
Note: Suppliers/manufacturers always insist on getting paid upfront, that’s why we ask you to also pay upfront.
Then we give the product to you. That way there’s trust between us.
Note: Our websites have accurate details, descriptions, pricing, and images of the actual product. And we’ve previously sold without complaints or mismatches.
I will pay on delivery
We would really love to do Cash on Delivery, unfortunately, as we speak, we have over 157 uncollected packages since clients decided to switch off their phones when the rider was at the door.
Kindly come and collect at the shop.
Alternatively, you can pay now and we send the fastest rider to deliver without any issues.
Can I pay while at your shop?
Yes.
You can come to our shop, pay for the item and get a receipt. You’ll then receive your product.
If we don’t have the product in-house, immediately after you pay for the item, we’ll source it from the manufacturer and make it available for you to view and collect at our shop after approximately 30 – 45 minutes.
Note: Suppliers/manufacturers always insist on getting paid upfront, that’s why we ask you to also pay upfront.
Then we give the product to you. That way there’s trust between us.
Just like Jumia, Copia or Kilimall, we source items from manufacturers and distributors on your behalf and make them available at the shop when you order and pay for them.
Can I come and collect myself?
Yes.
You can come to our shop, pay for the item and get a receipt. You’ll then receive your product.
If we don’t have the product in-house, immediately after you pay for the item, we’ll source it from the manufacturer and make it available for you to view and collect at our shop after approximately 30 – 45 minutes.
Note: Suppliers/manufacturers always insist on getting paid upfront, that’s why we ask you to also pay upfront.
Then we give the product to you. That way there’s trust between us.
Just like Jumia, Copia or Kilimall, we source items from manufacturers and distributors on your behalf and make them available at the shop when you order and pay for them.
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Service fiti
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They can be trusted
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I bought 30 for my school and home
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I bought 30 for my school and home
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Walifikisha haraka
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Best online shop Nairobi
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Walinipea discount
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I bought 30 for my school and home
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Customer care iko poa kabisa
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