Website Privacy Policy and Cookies Policy

/Website Privacy Policy and Cookies Policy
Website Privacy Policy and Cookies Policy2019-02-17T12:39:20+03:00

Our Privacy Policy

In this policy “We”, “us” and “our” means Imagine Care and its subsidiaries worldwide.

We respect your privacy and are committed to protecting it. We encourage you to read this policy before using this site as your use of the site signifies that you agree with all of its terms.

This policy applies to personal information we hold about individuals. It does not apply to information we hold about companies and other organisations.

What information we collect about you?

Browsing of our websites and most other services provided through our websites does not require the provision of any personal information. However, where you provide personal information about yourself, then by providing such information you signify your consent to our collecting and using your personal information in accordance with this Privacy Policy. We will only collect personal data from you to enable us to respond to a query or to provide a service that has been requested, or a service provided by one of our companies which we think may interest you.

We may automatically collect non-personal information about you such as the type of internet browsers you use or the website through which you accessed our web site. We do this through the use of ‘cookies’ which are files that your web browser places on your computer’s hard drive. You cannot be identified from this information and it is only used to assist us in providing an effective service on this website. Our Cookie Policy provides more details.

All personal information you provide to us through our website will not be given to third parties unless we have your permission or are required by law. Upon request we will remove any subscriber (and related information) from our systems.

Since we operate in collaboration with able partners, the information you submit may be transferred anywhere within our partner group of companies. Where your personal information is transmitted in this way we take reasonable precautions to ensure that it remains secure and under our control. Where you provide personal information you consent to such transmission.

You have a right to access the personal data that is held about you. To obtain a copy of the personal data which Imagine Care holds about you please write an email to: providing your postal details. You must also send a cheque or postal order for Ksh 1000 payable to Imagine Care.

This website uses cookies. By using this website and agreeing to this policy, you are consenting to the use of these cookies in accordance with the terms of this policy.

Our Cookies Policy

“Cookies” make websites work better and allow websites to remember previous actions or settings. They are small text files stored on your computer’s hard drive by the browser and may contain information about you or your computer. Cookies are NOT viruses.

Cookies do a lot of different jobs such as letting you navigate between pages efficiently, remembering your preferences and saving you time because you won’t have to keep re-entering your details each time you visit.

We use cookies to help us to analyse how you and our other customers use our sites so that we can make improvements. They can also help to ensure that the adverts you see online are more relevant to you.

Cookies are split into “First-Party” (those set by our website directly) and “Third-Party”* (those set by partners of our website for example through a live chat function available on some of our sites) and are classed as either ‘session cookies’ (only set for that session) or ‘persistent cookies’ (which are stored on your browser between sessions and recognise you on your return).

It is important to note that you can disable cookies completely, or just some types of cookies. You can do this in your web browser at any time.

We have categorised the cookies on this website based on the ICC UK Cookie Guide. A list of all the cookies used on our websites by category is set out below.
  • Category 1: strictly necessary cookies – these cookies enable services you have specifically asked for and are essential to enable you to move round this website and use its features such as accessing the secure areas of the website. Without these cookies we cannot provide you with services you have asked for such as shopping baskets
  • Category 2: performance cookies – these cookies collect anonymous information about how you use this website which will help us to improve how the website works. All information collected is anonymous. These cookies do not collect information that could identify you.
  • Category 3: functionality cookies – these cookies remember choices you made to improve your experience, such as your user name, language or which region you are in and provide enhanced more personalised features. These cookies can remember changes you have made and may also provide services to you that you have asked for such as watching a video or commenting on a blog.
  • Category 4: targeting cookies or advertising cookies – these cookies collect information about your browsing habits in order to make and deliver advertising relevant to you. They are usually placed by advertising networks with our permission and they remember what sites you have visited. This information is shared with other organisations such as advertisers. Quite often these cookies will be linked to site functionality provided by the other organisation.

Cookies DO NOT allow us to gather any personal information about you and we do not store any personal information that you provided to us in your cookies. For information about how we look after personal information that you willingly provide through our websites please refer to our Privacy Policy.

This site is protected by reCAPTCHA and the Google: Privacy Policy and Terms of Service apply.

Third party cookies are set by partners of our websites and we do not control the dissemination of these cookies. For more information about this you will need to refer to the relevant third party website.

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